Aftersales Phase

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OPERATION PHASE

When the project is completed and water flows through the membranes as intended, we can offer the kind of after sales support that helps to keep plants in optimal working condition as long as technically possible. Our after-sales services is exceptional. This service includes hardware and software testing, the membrane loading procedure, as well as fine-tuning for optimal operation and performance. We offer tools like the MemScan which tells you what is the best time for replacement. Our PerformanceScan can provide you a clear overview over the system status. 

A dedicated Service Manager is your single point of contact for all questions and services regarding your finalized project. Our basic aftersales package can be extended. Our Service Managers have a large number of supporting tools to assist you and help to ensure the successful operation and optimization of the filtration process.

Furthermore, with an effective early warning system and other performance optimizations, this support helps your operators to reduce operational costs and the risk of an unexpected shutdown. Pentair offers a basic after-sales package, which can be extended with several options in order to fit your organization’s exact needs. Annual evaluation ensures the level of service and assistance remains optimized to your needs.

At X-Flow we have a solid reputation of being at the edge of new innovations. It is very likely for your membranes to have been superseded by a new product during their lifespan, with better performance and a greater suitability. In many occasions changing over to this new product makes economical sense due to a better performance of expenditure reductions. Together with our replacement specialist you can develop a staged replacement to benefit from our persuit for better products.

X-Flow uniquely combines high-quality membrane products with outstanding implementation know-how. Our specialized engineers contribute to your flawless operation of your filtration installations. Their experience makes the difference in terms of quality, safety, efficiency and reliability. Together we maximize your results! If you are interested to know more about our Membrane+ Approach, please fill in the contact form.

REPLACEMENT

Together with our replacement specialist you can develop a staged replacement to benefit from our persuit for better products.

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PLANT MONITORING

Knowing the UF status and performance is one thing, keeping it optimal another. We can help you prevent serious fouling or unplanned downtime.

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MEMSCAN

The MemScan defines the remaining service life of the UF membranes on which your plant performance ultimately depends. The MemScan includes a visual inspection and examination, detail analysis and a cleaning test, telling you what is causing most damage and when it is the best time for replacement.

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PERFORMANCE SCAN

The Performance Scan provides a clear overview of the system status. It can target any specific issue or concern that may have shown up during operations. 

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